Frequently Asked Questions

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  • How do I claim a discount on parts or services?

Membership Card

  • Where and how do I get/print my membership card?
  • I just joined. Is there a way to download a membership card?
  • Can I still buy a new Volvo without the membership card. I have recently became a member. Waiting on membership card.
  • I just registered and I was wondering if VCOA is to mail my membership car and sticker to my house? Do I have to order the card and sticker?


  • How do I upload an avatar for my profile?
  • I am not receiving eRolling or other email from the site.

Registration / Renewal / Unsubscribe

  • How do I renew my membership online?
  • How do I cancel my membership and obtain a refund for the unused balance?

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